Shipping information
At Kiddel Toys we understand that you want to receive your order as soon as possible. That's why we've made our shipping process as efficient and reliable as possible. Here you will find all information about our shipping costs, delivery times and shipping partners.
Postage costs:
The shipping costs depend on the weight of your order and the destination. You can see the exact shipping costs during checkout, before confirming your order. We offer free shipping for orders over a certain amount. This amount may vary depending on ongoing promotions and destination country.
Delivery times:
The delivery time depends on the destination and the chosen shipping method. Here are the estimated delivery times for our shipping options:
- The Netherlands: 1-2 working days
- Belgium: 2-3 working days
Please note that these delivery times are estimates and in some cases there may be delays beyond our control.
Shipping partners:
We work with reliable and reputable shipping partners to ensure your order arrives safely and on time. Our main shipping partners are PostNL, DHL, UPS and FedEx. Depending on your location and availability of services, your order may be shipped using one of these carriers.
Track & Trace:
Once your order has shipped, you will receive an email with tracking information. This allows you to track the progress of your order and stay informed about the estimated delivery date.
International Shipments:
For international shipments, customs duties, taxes and import charges may apply. These charges are not included in the shipping cost and are the responsibility of the recipient. Check the regulations in your country for more information about any additional charges.
If you have any questions about shipping, please feel free to contact us. Our team is ready to assist you and ease any concerns you may have.